themountdepot.com

Yes. Products may be returned or exchanged within 14 days from receipt of your shipment. Products must be returned in new condition, unopened, and include the original packaging contents.  All product returns and exchanges must follow the guidelines in the "How do I return an item?" Return and Canceled Order Policy section.
What is the restocking fee?
Products may be returned or exchanged for items equal to or greater in value are not subject to a restocking fee within 14 days from receipt of your shipment. Products must be returned in new condition, unopened, and include the original packaging contents.  Product returns without exchange are subject to a 10% restocking fee.  Products that were altered or modified in anyway from the original received state can not be returned, no exceptions.  If a product is opened from the original factory sealed bag a 15% restocking fee applies.  Products returned in opened bags or boxes may, but need not be, determined to be used.  Products that have been determined to be used or altered will be shipped back to the customer at their expense.
What is the restocking fee for bulk quantity and special order items? A 20% restocking fee will apply to all special ordered items (The Mount Depot will notify the customer in writing that an item is special order before processing the order) and bulk quantity orders (where special quantity discounts were provided to the customer) after 24 hours of initial purchase.  An initial charge of 20% is required for all special order items and bulk quantity orders.  This amount will not be refunded if the order is canceled.  In addition if the special order items and bulk quantity orders received free shipping the customer will pay all incurred shipping costs plus the 20% restocking fee.
Why is there a restocking fee?
The restocking fee is charged due to the merchant fees (Visa, Mastecard, etc.) charged to The Mount Depot for transactions.  Merchant fees apply for initial transaction to receive money for the purcahsed goods by the merchant (Visa, Mastercard, etc)  and then a fee to credit the amount to the credit card for the returned goods. The merchant fees charged to The Mount Depot applies to both the transaction fee for the initial purchase and the transaction fee for the return.  These merchant fees charged to The Mount Depot are approximately 7% and the remaining 3% minimal fee is charged for administrative fees.  Restocking fees for special ordered items not carried by The Mount Depot.com and bulk quantity orders are charged 20% due to the restocking fees charged to The Mount Depot by the manufacturer for returned items.